This commercial auto loss was reported by the claimant who claimed that a truck trailer’s door blew open, causing damage to a parked and unoccupied vehicle owned by the claimant. The claimant provided a photograph of an insurance identification card referencing the insured and a vehicle that is listed in the schedule of covered autos… Read More
Stories
IS has joined Davies
Brown & Brown, Inc. announces sale of certain third-party administrator businesses and enters into long-term strategic relationship with Davies Group Ltd. DAYTONA BEACH, Fla., October 31, 2023 – J. Scott Penny, chief acquisitions officer of Brown & Brown, Inc. (NYSE:BRO), today announced an agreement with Davies Group Ltd. (“Davies”) that includes the sale of four… Read More
Solving this case was sew easy
The claimant reported that a sewing machine and an embroidery machine were stolen from his parked and locked vehicle. He reported the loss on the day it allegedly occurred under his homeowner insurance policy. He submitted a property inventory that reflected their value at approximately $30,000. We were asked to complete an investigation and we… Read More
Was there really smoke and ash – or was it smoke and mirrors?
This homeowners’ claim involved loss from alleged smoke and ash damage from a wildfire. The loss was reported by a California public adjuster in March this year; their notice of loss referenced an unspecified wildfire event in June 2022 and bears a digital signature of the insured. We interviewed the insured who recalled receiving a… Read More
“Cumulative trauma” didn’t stop this guy
The “injured” worker claimed a cumulative trauma work injury to his shoulder and leg, doing construction work. Lots of subjective complaints, without objective findings. He was missing physical therapy appointments. He had an attorney, so a face-to-face discussion about his recovery was not an option. The employer suspected he was working elsewhere. Time for surveillance…. Read More
What happens when a work comp claim isn’t filed
An electrician was injured at work. He needed surgery and could not work. Accidents happen – that’s why employers have workers’ compensation insurance…or not. The employer tried to provide benefits directly. The claimant hired an attorney. The case came to our sister company, American Claims Management (ACM) late, preventing their claims and medical staff from… Read More