Investigation Solutions specializes in nationwide field investigation, surveillance and special investigation unit (SIU) services for the insurance, legal and self-insured communities.
Nov. 1, 2023 announcement: Exciting changes are coming to Investigation Solutions! Read about it here.
We obtain the facts, to help the Adjuster ensure that all appropriate benefits can be paid timely.
Nationwide Investigations Team
We’re working coast to coast
Investigators with 18+ years of experience
Timely & Quality Results
Helping you keep loss ratios low
We have the solutions to your problems, nationwide.
We Only Hire Experienced Investigators
With claims and law enforcement experience, Investigators understand what facts are needed.
When an investigator is first starting out in surveillance, there’s a lot to learn: where to park, how to follow a subject and how to get people to tell you who is doing what and where. Over time, investigators learn from their mistakes. However, our clients don’t have time for mistakes. Field Investigators without claims experience don’t know what questions to ask. That’s why we only hire experienced investigators to get efficient results. Investigators are prepared to testify in civil or criminal court.
Investigation Solutions offers expert field and surveillance investigation services for Auto, Workers’ Compensation, General Liability and Property insurance claims. Our investigators work hand in hand with claims, legal departments and SIU staff.
- Scene inspection/Locate surveillance video
- Police report
- Demand Packet – Review of Specials
- Settlement documents
- Verify subsequent employment
- Storm damage
- Document claim inconsistencies:
- Present evidence to doctor for new medical opinion
- Assist with deposition preparation
- Medical clinic inspections
- Criminal case packaging to state fraud bureaus and local prosecutors – 100+ arrests to date
- Compliance Services
- Customized state mandated anti-fraud plans
- Social Media
- Background Checks
- Court Searches
- Motor Vehicle records
- License Plate Reader/Vehicle Sightings
- Medical canvases
Expert provider fraud investigators with the expertise to review billing, license and coding to determine the legitimacy of the bills being submitted. We have coordinated numerous large lien consolidations and civil actions to prevent payment on fraudulent billing schemes.
Detect, Defend and Deter
- Identify suspect claims
- Collect facts in a timely manner
- Ensure appropriate benefits are paid while fighting fraudulent claims
- Set a reputation that deters future fraud