Investigation Solutions specializes in nationwide field investigation, surveillance and special investigation unit (SIU) services for the insurance, legal and self-insured communities.
We obtain the facts, to help the Adjuster ensure that all appropriate benefits can be paid timely.
Nationwide Investigations Team
We’re working coast to coast
Investigators with 18+ years of experience
Timely & Quality Results
Helping you keep loss ratios low
Investigation Solutions is a nationwide multi-line field adjusting and investigations company providing in-person investigations, surveillance and special investigation unit (SIU) services to the insurance, legal and self-insured communities. Our services originated out of the need to help businesses and government entities mitigate losses and unnecessary expenses on claim settlements. Our seasoned investigators each average about 18 years of experience. We know how to work smart for our clients. It’s our job to help get answers and the evidence you need.
We have the solutions to your problems, nationwide.
Tech-Savvy & Well-Equipped
Remote Investigators with full access to claim files, ISO and database tools
Fully equipped surveillance vehicles
Hidden cameras, capable of filming evidence almost anywhere
Real-time transmission of subject photos to help ensure we are watching the right person
Claims savvy Investigators understand what the Adjuster needs
National network of approved vendors
Vendor guidelines developed to ensure product quality
We Only Hire Experienced Investigators
With claims and law enforcement experience, Investigators understand what facts are needed.
When an investigator is first starting out in surveillance, there’s a lot to learn: where to park, how to follow a subject and how to get people to tell you who is doing what and where. Over time, investigators learn from their mistakes. However, our clients don’t have time for mistakes. Field Investigators without claims experience don’t know what questions to ask. That’s why we only hire experienced investigators to get efficient results. Investigators are prepared to testify in civil or criminal court.
Investigation Solutions offers expert field and surveillance investigation services for Auto, Workers’ Compensation, General Liability and Property insurance claims. Our investigators work hand in hand with claims, legal departments and SIU staff.
- Scene inspection/Locate surveillance video
- Police report
- Demand Packet – Review of Specials
- Settlement documents
- Verify subsequent employment
- Storm damage
- Document claim inconsistencies:
- Present evidence to doctor for new medical opinion
- Assist with deposition preparation
- Medical clinic inspections
- Criminal case packaging to state fraud bureaus and local prosecutors – 100+ arrests to date
- Compliance Services
- Customized state mandated anti-fraud plans
- Social Media
- Background Checks
- Court Searches
- Motor Vehicle records
- License Plate Reader/Vehicle Sightings
- Medical canvases
Expert provider fraud investigators with the expertise to review billing, license and coding to determine the legitimacy of the bills being submitted. We have coordinated numerous large lien consolidations and civil actions to prevent payment on fraudulent billing schemes.
Detect, Defend and Deter
- Identify suspect claims
- Collect facts in a timely manner
- Ensure appropriate benefits are paid while fighting fraudulent claims
- Set a reputation that deters future fraud