Vice President of Investigations
Tim Cloney, a retired highway patrol officer, has 25 years of experience in the claims industry. His professional designations include private investigator, private patrol operator and certified fraud examiner. He began his career as a commercial liability claims adjuster for Nationwide Insurance. He then served as the supervisor of field investigations for Liberty Mutual Insurance and as regional investigation manager for Gates McDonald. From 2000-2012 he owned a private investigation company focused on workers’ compensation, liability and fraud investigation services.
Tim joined ISI in early 2013 as SIU manager and was promoted to Vice President of Investigations in February 2015. Tim directs the field investigations for all lines of business, which investigates suspicious claims and providers. Additionally, he collaborates with law enforcement to prosecute and convict those that have committed fraud against ISI clients.
His contributions to the insurance industry include co-authoring training modules on liability and workers’ compensation for Liberty Mutual and the California Department of Insurance.
Jamie Sumner has over 10 years of workers’ compensation claims experience with insurance carriers and Third Party Administrators. She began her examining career in workers’ compensation at Zenith Insurance in San Diego. She then moved to American Commercial Claims Administrators (ACCA)/Berkshire Hathaway Homestate Companies (BHHC) as a Senior Examiner, where she was responsible for handling large accounts that required a high level of customer service. In 2008, Jamie joined American Claims Management, Inc., a sister company of ISI, where she develop numerous process/workflow improvements as an operations manager.
Jamie joined Investigation Solutions in 2011 where she manages all client services and operations issues. She holds a Workers’ Compensation Claims Administration Certificate, a Workers’ Compensation Claims Professional Designation and a California Self-Insured License.
Michelle Davenport is a seasoned professional with over 25 years of investigative experience in the insurance industry. Michelle began her career working as a parole and probation officer for the State of Nevada. She then become an investigator at both State Farm Insurance and USAA where she was responsible for identifying suspicious claims, conducting detailed investigations as well as serving as a resource and assistant to company counsel. She has worked with local law enforcement and special task forces in the areas of medical fraud, organized activity, theft and property claims.
In 2011, Michelle joined American Claims Management, a sister company of Investigation Solutions Inc., as a bodily injury adjustor. Michelle joined ISI in 2012 as a SIU investigator and was promoted to Investigations Manager in 2014. Michelle oversees a team of Commercial and Casualty investigators in multiple states. She holds her bachelor’s degree in Criminal Justice.
P.O. Box 511402
Los Angeles, CA 90051-7957